Shipping Policy

Once an order has been processed, Rofina Group will prepare and pack your order and will be ready to ship within 2-3 business day. An email regarding the tracking code and also invoice will be sent to your email for references purposes.

Please note that we use a variety of shipping carrier for each shipment. We will choose the most appropriate delivery method for the desired shipping. Customers are not allowed to choose their preferred carrier when placing an order with us.

Please be advised that carriers may require someone to sign for each shipment. Items will not be left on the door due to safety of the product. Please do keep track with the shipping course to avoid any problems.

All items are expected to arrive within 3-5 working days in Peninsular Malaysia.

*Note: East Malaysia and International shipping are not eligible to obtain Free Shipping.